Terms and Conditions
Terms and Conditions – Silver Shield Investigation
Effective Date: June 19, 2025
1. Acceptance of Terms
By accessing or using services provided by Silver Shield Investigation, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.
2. Services Offered
Silver Shield Investigation is a licensed private investigation firm offering services including, but not limited to:
Surveillance
Background checks
Asset location
Fraud investigation
Domestic and legal investigations
All services are subject to availability and compliance with local, state, and federal laws.
3. Client Responsibilities
Clients agree to:
Provide accurate and truthful information
Not use our services for unlawful purposes
Pay for services as agreed in writing or in consultation
Refrain from interfering with investigative procedures
4. Confidentiality
All investigations are handled with strict confidentiality. However, results and information may be disclosed:
As required by law
With written client consent
When necessary to protect individuals from harm
5. Payments and Refunds
Retainers may be required.
All payments are final once investigative work has begun.
Refunds are only issued at the discretion of Silver Shield Investigation.
6. Limitations of Liability
Silver Shield Investigation shall not be held liable for:
Outcomes of investigations beyond our control
Legal or financial consequences from client misuse of our findings
Interruptions or delays due to law enforcement or legal constraints
7. No Guarantee of Results
We provide professional investigative services but do not guarantee specific outcomes. Our duty is to conduct thorough and lawful investigations with integrity and accuracy.
8. Communication
By engaging our services, you consent to receive communication via phone, email, or text regarding your case or inquiry. You may opt out of non-essential communication at any time.
9. Messaging Terms and Compliance
9.1 Message Frequency
Message frequency may vary. In most cases, you will receive up to 4 messages per month.
9.2 Types of Messages
You may receive:
Order confirmations
Shipping updates
Account notifications
9.3 Consent Process
Consumers opt in by:
Completing online forms at silvershieldinvestigation.com
Accepting the cookie policy, terms and conditions, and privacy policy on their first visit
By providing your phone number and opting in, you consent to receive the specified messages related to your purchases or your relationship with Silver Shield Investigation.
9.4 Help and Opt-Out Instructions
To unsubscribe, reply STOP.
To get help, reply HELP.
This complies with 10DLC (10-Digit Long Code) regulations and ensures that users can easily manage their preferences.
9.5 Additional Information
Message and data rates may apply.
Mobile opt-in information is never shared with third parties.
For more, refer to our Privacy Policy.
10. Changes to Terms
We reserve the right to update or revise these Terms and Conditions at any time. Continued use of our services constitutes acceptance of those changes.
11. Contact Information
If you have questions or concerns about these terms, please contact us:
silvershieldhelp@gmail.com
212-313-9512