Privacy Policy

Privacy Policy – Silver Shield Investigation

Effective Date: June 19, 2025
Last Updated: June 19, 2025

1. Who We Are

Silver Shield Investigation (“we,” “our,” or “us”) is a licensed private investigation firm providing surveillance, background checks, and investigative consulting services. We value your privacy and are committed to protecting the personal information you share with us.

2. Information We Collect

We may collect:

• Full name and contact details (email, phone number, address)

• Identification or case-related documents

• Information submitted through our website or consultations

• Payment and billing details

• Technical data like IP address and browser info (from website visits)

• Mobile phone number (if provided for communication purposes)

3. How We Use Your Information

Your information is used to:

• Provide and manage investigation services

• Communicate with you regarding services or case progress

• Verify identity and conduct background checks with legal consent

• Improve our services

• Fulfill legal or regulatory obligations

4. Data Sharing

• Customer data is not shared with third parties for promotional or marketing purposes.

• We may share personal data only with:

  • Licensed professionals or subcontractors assisting with your case

  • Legal authorities if required by law

  • Secure third-party vendors for data storage or payment processing

5. Mobile Opt-In and SMS Consent

• Mobile opt-in and consent are never shared with anyone for any purpose.

• Any information sharing that may be referenced elsewhere in this policy excludes mobile opt-in data.

6. Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Silver Shield Investigation, from 212-313-9512, regarding account notifications.

6.1 Message Frequency

Message frequency may vary. You may receive up to 4 messages per month.

6.2 Types of Messages

Messages may include:

• Order confirmations

• Shipping updates

• Account notifications

6.3 Consent Process

You provide consent by:

• Completing online forms at silvershieldinvestigation.com

• Accepting our cookie policy, privacy policy, and terms and conditions upon visiting our website

By opting in, you agree to receive messages related to your purchases, service use, or relationship with Silver Shield Investigation.

6.4 Help and Opt-Out Instructions

To unsubscribe, reply STOP.
For help, reply HELP.
You may also contact us directly at 212-313-9512 or silvershieldhelp@gmail.com.

6.5 Additional Information

• Message and data rates may apply.

• Mobile opt-in data is never shared with third parties.

7. Your Rights

You may:

• Request access to your personal data

• Ask for corrections or deletions where legally permitted

• Withdraw consent for data processing (where applicable)

To exercise your rights, contact us at: silvershieldhelp@gmail.com

8. Data Security

We use appropriate technical and organizational safeguards to protect your personal data from unauthorized access, disclosure, or misuse.

9. Changes to This Policy

We may update this policy periodically. Updates will be posted on our website with a revised “Last Updated” date.